Cookie & Data Usage Policy

Cookies are small text files that websites place on your device when you visit them. Think of them as digital sticky notes that help websites remember your preferences and improve your browsing experience. At Zanthex, we use various tracking technologies to make your career development journey more personalized and effective.

Beyond traditional cookies, we also employ web beacons, pixel tags, and local storage technologies. These tools work together to understand how you interact with our journalism resources and learning programs, allowing us to continuously improve our educational offerings.

We categorize our cookies into four main types, each serving a specific purpose in delivering you the best possible educational experience:

Your data helps us create a more effective learning environment. Here's exactly how we put this information to work:

• Personalizing Learning Paths: We analyze your course completion rates and quiz performance to recommend journalism specializations that match your strengths and interests.
• Improving Course Content: By tracking which video lectures are rewatched most often, we identify concepts that need clearer explanation or additional resources.
• Optimizing User Experience: We monitor page load times and navigation patterns to ensure our platform runs smoothly across all devices and internet connections.
• Preventing Fraud: Security cookies help us detect suspicious login attempts and protect your account from unauthorized access.
• Providing Customer Support: When you contact our help team, we can quickly access your learning history to provide more targeted assistance with technical issues or course questions.
• Measuring Educational Impact: We track long-term engagement metrics to understand how our journalism programs contribute to career advancement and skill development.

All data analysis is conducted in accordance with privacy laws and our commitment to protecting student information. We never sell your personal data to third parties or use it for purposes unrelated to your educational experience.

You have complete control over how cookies are used on our platform. Most web browsers automatically accept cookies, but you can modify these settings according to your preferences.

Browser-Level Controls: Every major browser provides cookie management options in their privacy settings. You can choose to block all cookies, allow only first-party cookies, or receive notifications before cookies are stored. However, please note that blocking essential cookies may limit your ability to access certain features of our learning platform.

Platform-Specific Settings: Within your Zanthex account dashboard, you'll find granular privacy controls that let you opt out of marketing cookies while maintaining the functionality needed for course access and progress tracking. These settings sync across all your devices when you're logged in.

Third-Party Opt-Outs: For analytics services like Google Analytics, you can install browser extensions that prevent tracking across all websites you visit. We respect these choices and ensure our platform remains fully functional regardless of your tracking preferences.

We believe in transparency about how long we keep your information and what rights you have regarding your data.

Retention Periods: Essential cookies are typically stored for the duration of your browsing session and automatically deleted when you close your browser. Functional cookies that remember your preferences may be stored for up to two years, while analytics data is aggregated and anonymized after six months.

Course progress and learning analytics are retained for the lifetime of your account to ensure you don't lose educational achievements when returning after extended breaks. However, you can request deletion of this information at any time through your account settings or by contacting our support team.

• Right to Access: You can download a complete copy of all data we've collected about your learning activities, including detailed analytics and preference settings.
• Right to Correction: If you notice inaccuracies in your profile or learning history, you can update this information directly through your dashboard or request our assistance.
• Right to Deletion: You have the option to delete your account and all associated data, though we may retain certain information for legal compliance purposes.
• Right to Portability: You can export your course completion certificates, learning transcripts, and progress data in standard formats for use with other educational platforms.
• Right to Object: You can opt out of marketing communications and personalized recommendations while continuing to access all core educational features.